Wilsonart
At Wilsonart, we dont just make surfaceswe build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care.
Youll be surrounded by teammates who take pride in their work and look out for one another. Youll have the chance to learn, grow and make a real impact. And youll be part of a company that believes winning means helping you succeed at work and in life.
Here, youll win with:
Support that keeps you well
Medical, dental, and life insuranceCompany-paid short- and long-term disabilityFSAs and dependent care optionsVision and legal benefitsGym discounts and wellness clinicsTuition reimbursementfor you and your dependents
Opportunities to grow
Clear paths to promotion and internal mobilityTraining, coaching, and mentorshipDevelopment programs to support your goals
Time for what matters
Paid vacation and holidays in your first yearA culture that respects work-life balance
Were looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.
Position Overview: Office II/Customer Service
Wilsonart, in Detroit, currently has an opening for an Office II/Customer Service representative. This person will work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. This position applies advanced clerical skills and extensive data entry into our internal system. Performs other tasks as required.
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.
Performs more complex tasks in area of specialization
Resolves routine questions and problems via phone, email, and occasionally in personCoordinates with other functions as requiredAssists the needs of the customerPerforms other tasks as required
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of company policies and proceduresSkill in resolving non-routine questions and problemsSkill in operating office machinesAbility to multi-taskAbility to work under minimal supervision.
EDUCATION and/or EXPERIENCE
High School Diploma or GEDPlus ninety semester hours of college in Business Administration or a closely related field
EXPERIENCE
3+ years experience in the building materials industry or working and leading in a warehouse or distribution environment.Experience leading projects or teams in a manufacturing environment is preferred.
PHYSICAL DEMANDS
Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment Located in a comfortable indoor area. Examples: executive, management and support positions.
Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Equal employment opportunity, including veterans and individuals with disabilities.
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