ATA Services, Inc.
Position Title: Customer Service Agent
Requisition ID Requisition ID: 2206
Location: Santa Fe, NM, US
Job Class: Clerical
Description:
ATA Services, Inc. is currently seeking to hire a Customer Service Agent to work on a temporary assignment. This position is located in-office in Santa Fe, NM.
Start Date: ASAPPay Rate: $16.00 per hour with weekly payLocation: Santa Fe, NMSchedule: Monday - Friday; 8am - 5pmRequirements: MUST pass a criminal background check and fingerprinting
The purpose of this Statement of Work is to define the duties, responsibilities, and performance expectations for an MVD Partner Management Support Specialist. This role is intended to provide general administrative and operational support to MVD Partner Management specialists and management, ensuring efficient and timely handling of day-to-day tasks, support inquiries, inventory requests, and other tasks as delegated in support of division operations.
The MVD Partner Management Support Specialist will perform a wide range of administrative and clerical functions to support daily operations, including but not limited to:
Responding to general inquiries via phone, email, or in person, and providing accurate and timely information to internal and external stakeholders.Reviewing provider inventory requests, fulfilling approved orders, and documenting inventory distribution in accordance with division procedures.Preparing written correspondence, form letters, and notices using Microsoft Word or equivalent software.Assisting specialists and management with clerical and administrative tasks, including organizing files, scheduling meetings, providing helpdesk support, and tracking documents.Utilizing Windows-based systems and Microsoft Office applications (Excel, Word, Outlook) to manage and maintain records, databases, and reports.Performing general office duties such as scanning, data entry, generating reports, document preparation, and filing.
REQUIREMENTS:
Must be able to pass a criminal background check and fingerprinting1+ years' experience working as an Administrative AssistantHigh School degree: additional qualification as a personal assistant or secretary will be a bonus.Significant experience with office management and daily operationsGood practical experience with MS OfficeExcellent knowledge of office equipment٫ like printers and fax machinesStrong verbal and written communication skillsStrong organizational and time-management skills
ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Equal employment opportunity, including veterans and individuals with disabilities.
PI271597470
