The successful candidate will be responsible for sales of corporate products to business and industrial establishments over the telephone and internet. The Industrial Inside Sales/Customer Service Representative will maintain accounts and conduct day to day activities to keep account customers satisfied. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non standard, value added solutions to customer problems; enter all sales orders and purchase orders into the computer system; and set up part numbers and manage contract files.
Role and ResponsibilitiesSell industrial hose and gasket products and maintain customer accountsTake orders on the phone and over the internetEnter orders and product quotes into the computer systemEmphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtainedEstimate delivery dates based on knowledge of production and delivery schedules and inventoryPrepares reports of business transactions in company databaseWorks with account managers to keep account activities up to dateInvestigates and resolves customer problems with deliveriesOther duties as assignedRequirements5plus years related experience and/or training; or Bachelor's degree (B. A.) from a four-year college or university; or equivalent combination of education and experience.Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, Teams, etc.Excellent communication and interpersonal skills a must. Must be able to multi-task and problem solve Distribution and/or manufacturing experience requiredKnowledge of industrial hose and gasket industry preferredKnowledge of Epicor (P21) a plus
SunSource
Equal employment opportunity, including veterans and individuals with disabilities.
PI269927880
