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INVOICING CUSTOMER SERVICE COORDINATOR

Published
April 27, 2025
Location
Milford, OH

Description

Total Quality Logistics

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at (513) 831-2600 ext. 51454.

Position Title: INVOICING CUSTOMER SERVICE COORDINATOR
Location: Milford, Ohio, USA
Category: Customer Service/Administrative
Job ID 5153

DESCRIPTION & REQUIREMENTS:
About the role:

As a part of our Billing team, you will specialize in processing payments and billing customers. You will work within a designated group where we will train you to deliver expertise in the areas of invoicing, payment resolution, audit, specialized billing and large customer support.

What's in it for you:
Compensation starting at $16.50/hourHealth, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match Advancement opportunities with structured career paths Up to $5,000/year in tuition reimbursementEmployee referral bonus opportunitiesWe win wherever we go - Voted a Top Workplaces USA (2021, 2022) and Forbes America's Best Employers (2022)
What you'll be doing:
Process incoming paperwork for billing and accounts payableReview all documents for accuracy while ensuring they are filled out completelyMake outbound calls to resolve paperwork issues Communicate with sales teams and customers to help resolve any billing discrepanciesAnswer incoming calls and connect them to the appropriate team
What you need:
Ability to take ownership of responsibilities and see tasks through completionExcellent communication skills with great attention to detailProficient with Microsoft Office productsThe desire to be a part of TQL while contributing to our continued growthExperience in bookkeeping, clerical accounting, AP/AR or general office support preferred
Where you'll be: 1701 Edison Dr, Milford, OH 45150

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at

Equal employment opportunity, including veterans and individuals with disabilities.

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