Select Page

Office I / Customer Service

Published
April 27, 2025
Location
Springfield, MO

Description

Wilsonart

Wilsonart is a company on the move.

An international company built on big ideas. We are made up of exceptional people relentlessly pursuing innovation. We are proud of our company and how we serve our customers. We work hard to deserve the trust of our customers, our peers, and our planet. We are willing to talk openly about the challenges and obstacles we face; we are open to new ideas and collaboration on how to be even better. We are passionate about what we do and where were going as a company.

At Wilsonart, we invest to help ensure you remain healthy:
Medical, dental, and life insurance benefits.Company provided short- and long-term disability benefits.Flexible Spending Accounts, Dependent Daycare Spending AccountOptional Voluntary Benefits: Vision and LegalGym Membership Discounts and ReimbursementTuition Reimbursement for Employees and their DependentsWellness Clinics On Site (Temple, TX and Fletcher, NC locations)At Wilsonart, employees receive a very competitive 401(k) matching contribution.
AtWilsonart, we support employees in developing their skills and providing advancement opportunities:
Promotions and TransfersCoaching and MentoringTraining and DevelopmentEducational reimbursement for you and your dependents.
AtWilsonart, we understand the importance of balance in your life. Therefore, we provide the following paid time off during the first year of hire:
Holiday PayVacation PayPTO Pay
Apply now and join our team today!

Position Overview: Office I/Customer Service

Wilsonart,in Springfield,currently has an opening for an Office I/Customer Service representative.This person will work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required.This position performs extensive data entry into our internal system.Performs other tasks as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs duties in accordance with specific instructions and established work methodsEnters orders via 10-key into internal systemResolves routine questions and problems via phone, email, and occasionally in personAssists the needs of the customerPerforms other tasks as required
KNOWLEDGE, SKILLS AND ABILITIES
Skill in resolving routine questions and problemsExperience with Microsoft Office Suite, especially OutlookSkill in data entry (10 key)Ability to follow directions, take notes, and self-startAbility to work under direct supervisionAbility to multi-task, while staying organized
MINIMUM REQUIREMENTS

EDUCATION

High School Graduate or GED

EXPERIENCE

1+ years

15 semester hours of college in a related field may substitute for the required experience

PHYSICAL REQUIREMENTS: Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment.

Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Wilsonart is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Equal employment opportunity, including veterans and individuals with disabilities.

PI269457670