TPWD – Seasonal Customer Service Representative I (Angling Technician)

TEXAS PARKS AND WILDLIFE
Published
January 13, 2022
Location
Athens, TX
Job Type
 

Description

TPWD MISSION
To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

MILITARY OCCUPATIONAL SPECIALTY CODES can be found at http://www.hr.sao.texas.gov/CompensationSystem/JobDescriptions

VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/job/veterans/

FOR NEW HIRES/REHIRES: Health insurance is available the 1st of the following month after a 60-day waiting period.

TO APPLY: Application must be completed at: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

HIRING CONTACT: Craig Brooks, (903) 670-2222

PHYSICAL WORK ADDRESS: TPWD Texas Freshwater Fisheries Center, 5550 FM 2495, Athens, TX 75751

GENERAL DESCRIPTION:
Performs entry-level customer service work. Under the direction of the Education and Exhibit Supervisor and as a member of the Texas Freshwater Fisheries Center (TFFC) Education and Exhibit team, this position is responsible for assisting visitors with fishing activities and loaner tackle; assisting with the Angler's Pavilion, casting ponds, volunteers, and special events; and assisting with visitor programs at TFFC. Works under close supervision, with minimal latitude for the use of initiative and independent judgement. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.
NOTE: This is a six-month long temporary position. Position will not extend past six months or August 31, 2022 regardless of the the total time employed.

Qualifications:

MINIMUM QUALIFICATIONS:
Education:
Graduation from High School or GED.

Experience:
Experience in natural resource education, aquatic resource education, or outdoor education.

Licensure:
If driving is required, applicant must possess a valid State driver's license.

PREFERRED QUALIFICATIONS:
Education:
Graduation from an accredited college or university with a Bachelor of Science degree in Outdoor Education, Parks and Recreation, Fisheries Science, or related degree.

KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of freshwater fisheries conservation and water issues;
Knowledge of age appropriate methods of communicating information;
Knowledge of fishing techniques and equipment;
Knowledge of office practices and administrative procedures;
Skill in using MS Word, Excel, PowerPoint, and Outlook;
Skill in managing large groups of visitors;
Skill in demonstrating good work habits;
Skill in effective verbal and written communication;
Ability to identify fish species and common aquatic organisms;
Ability to follow special written and verbal instructions;
Ability to respond to public inquiries in a timely manner;
Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.;
Ability to conduct work activities in accordance with TPWD safety program.

WORKING CONDITIONS:
This is a six-month long temporary position. Position will not extend past six months or August 31,2022 regardless of the the total time employed;
Required to work from 8:00 a.m. to 5:00 p.m., Wednesday through Sunday, with days off other than Saturdays, Sundays, and holidays;
Required to work on holidays, weekends, and hours other than 8:00 a.m. to 5:00 p.m., as necessary;
Required to work overtime, as necessary;
Must conform to TPWD dress and grooming standards, work rules, and safety procedures;
Required to perform work outdoors, occasionally in adverse weather conditions;
Required to perform manual labor, including lifting supplies and materials up to 50 lbs.;
May be required to operate a State vehicle;
Required travel 5% with possible overnight stays;
Non-smoking environment in State buildings and vehicles.

TPWD IS AN EQUAL OPPORTUNITY EMPLOYER

Closing Date: Jan 25, 2022, 11:59:00 PM

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