Manager, Integrated Technology Client Services

San Mateo County Office Of Education - Classified Personnel
Published
November 17, 2022
Location
Redwood City, CA
Job Type
 

Description

About the Employer

THE ORGANIZATION
The San Mateo County Office of Education (SMCOE) provides leadership, coordination, and a variety of instructional, business and consulting services to the County's 23 public school districts, charter schools and the community college district, thus enhancing their ability to provide quality educational programs.

THE MERIT SYSTEM AND THE PERSONNEL COMMISSION
The San Mateo County Office of Education has utilized the Merit System since 1966 to ensure that classified employees are selected, promoted and retained without favoritism or prejudice. The Personnel Commission oversees a Civil Service (Merit) System of personnel management for San Mateo County Office of Education employees. The Merit System is a method of personnel management which is designed to promote the efficiency and economy of the workforce and the good of the public by providing for the selection and retention of employees, promotional opportunities, in-service training, and other related matters on the basis of merit, fitness, and the principle of "like pay for like work." The fundamental purposes of the Merit System are: (1) to ensure that employees are selected, promoted, and retained on the basis of merit and fitness; and (2) to provide employees protection against arbitrary dismissal through rights of appeal to a Personnel Commission.

Job Summary
Under the direction of the Chief Technology Officer, plan, organize and direct activities involved in the evaluation, tracking, development, operation, analysis, maintenance, repair and disposal of designated County Office and school program computer systems, databases, hardware, mobile devices, software, peripherals and accessories; coordinates projects, personnel, help desk and client support functions, and communications to meet County Office and school district technology needs; supervises, directs the work, and evaluates the performance of assigned personnel.

ESSENTIAL FUNCTIONS
Plan, organize and direct operations and activities involved in the evaluation, procurement, cataloging, tracking, programming, development, operation, analysis, maintenance, repair and disposal of designated County Office and school district computer systems, databases, hardware, mobile devices, software peripherals and technology accessories; assure related activities comply with established laws, codes, rules, regulations, policies and procedures.Coordinate projects, personnel, and communications to meet County Office and school program technology needs; assist in establishing and maintaining departmental time lines and priorities; develop and implement technology projects, services, goals, objectives, plans, strategies, systems and activities.Supervise and evaluate the performance of assigned personnel; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions; coordinate subordinate work assignments and review work to assure compliance with established standards, requirements and procedures; assure employee understanding of established requirements.

Requirements / Qualifications

MINIMUM QUALIFICATIONS:
Any combination of education and experience providing the job knowledge, skills, and ability for successful job performance will be considered for positions in this classification. Typical qualifications would be equivalent to:

EDUCATION:
Bachelor's degree in computer science or related field; and

EXPERIENCE:
Six years of increasingly responsible experience involving the programming, development, operation, analysis, maintenance and repair of computer systems.Masters' degree highly desirable but not required.

LICENSES AND OTHER REQUIREMENTS:
Valid California Driver's License

WORKING CONDITIONS/ENVIRONMENT:
Office environment.Driving a vehicle to conduct work.

PHYSICAL REQUIREMENTS:
Dexterity of hands and fingers to operate a computer keyboard.Hearing and speaking to exchange information.Seeing to view a computer monitor and read a variety of materials. Sitting for extended periods of time.

EXAMINATION PROCESS:
The examination process for this classification may consist of: 1. A review of Supplemental Questionnaire and Application (Required, Submitted with application);2. An oral board examination conducted virtually via Zoom (Tentative Date: December 9, 2022).

BENEFITS:
Total Compensation Package: Placement on salary schedule. If a medical plan is selected, the employee will receive a contribution of $1,175.00/month toward the selected medical plan (through CalPERS), Delta Dental, and Life Insurance. The employee pays the balance of their health premiums from their gross earnings on a pre-tax basis. If a medical plan is not selected, employees will receive a contribution of $300.00/month toward single coverage for Delta Dental, and Life Insurance. A vision plan (VSP) is also available. Employees pay the worker contribution to the Public Employees Retirement System (PERS).

OTHER FRINGE BENEFITS:
Accrue 102 hours of sick leave15 paid holidays15 paid vacation daysCALPERS Employer Contribution Work remotely one (1) day every two (2) weeksFlexible work schedule depending on position Commuter Benefit *Floating Holiday, Personal Leave, Executive Leave, and Personal Business vary depending on the position, collective bargaining agreement, and/or other regulations.

Closing Date/Time: 2022-12-02

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