Customer Service & Sales Associate

Edward & James Enterprise
Published
December 1, 2019
Location
Tinley Park, IL
Job Type
 

Description

Edward and James is an established Marketing firm, we have expanded across the US and broken into the technology and telecommunication industries. Leading our firm with large partnerships with everyday consumer products we have been able to increase sales, brand exposure, and word of mouth for all of our clients. Currently, we are seeking two new dynamic personnel to join our customer service and sales division. This is a full-time position with flexible scheduling. We are looking for individuals that are motivated about growth and looking to take their career to the next level!
Responsibilities:

  • Work one on one with clients to provide solutions to existing issues in a client-facing role
  • Assist customers and clients in a way that they understand all products and service by keeping updated on all the marketing promotions and offers in store
  • Stay up to date on evolving products and services by attending ongoing training with the management team
  • Provide customer service and drive client relations
  • Engage with customers to provide upgrades to accounts and new services by being knowledgable of suggestive selling techniques
  • Assist with both new client acquisition and retention of existing accounts by overturning objections and finding solutions.

Minimum Qualifications & Skill Sets:

  • 1+ Years of Customer Service, Hospitality or Sales Experience
  • Excellent communication skills from previous experience working in teams
  • High level of enthusiasm and work ethic
  • Must work well as part of a team as well as independently
  • Strong leadership abilities and effective communication skills
  • High school diploma required, some college preferred

Benefits:

  • Full-Time Hours
  • Salary: $35,000 to $45,000
  • Room for Advancement in a thriving industry
  • Team Nights to allow for camaraderie
  • Paid time off
  • Paid Training Sessions
  • Competitive Salary + Bonuses
  • Domestic & International travel (optional)

PI115930378

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