Customer Service Representative

While our team thrives on ''getting the job done'' we also cultivate a fun and positive work environment! In the mornings, you can catch us in our conference room goofing around while talking shop. We spend our afternoons working with customers in a client facing role helping promote products for our clients. We are looking for a handful of individuals with a desire to begin and grow with a company as prosperous as ours who are also taking their ambition seriously. If you are someone that is willing to grow within a thriving industry keep reading!

As an Customer Service Representative you will work in the following areas:

• Training and coaching others to develop their skills
• Answer customer questions and provide information to resolve any issues
• Learning the business aspect of running an advertising and marketing firm
• Processes customer orders/changes/returns according to established department policies and procedures
• Promotional Advertising, marketing, business development, and customer service

Successful Customer Service Representatives must have the following characteristics:

• 2-3 years of experience within a similar field
• Leadership or effective communication skills
• Drive, ambition, and motivation for success
• Excellent phone skills. Speaks clearly, slowly and is a good listener
• Character, integrity, and professionalism
• Ability to adapt and respond to a the unique needs of different customers

What team members receive while working with us:

• Fast-paced, fun, work environment with a team of people who all work together to grow cohesively
• Leadership development within a thriving industry
• People skills and sales skills to
• Time management mastery
• Career advancement opportunities
• Travel (both international & domestic) to allow for constant network
• Being cultivated within the entrepreneurial environment

PI115930362